Contact information

Company name: Doelara
Customer support email: info@doelara.com
Support hours: Monday - Friday, 9:00 AM - 5:00 PM (GST time)]
Response time: We aim to respond to customer enquiries within 1- 2 business days.

When contacting us about an order, please include:

• your full name

• your order number

• the email address used at checkout

• a clear description of your query

• any relevant photos, videos, or documentation (for delivery, damage, or results-related issues)

For privacy or data protection questions, please state “Privacy request” in the subject line so your message is routed to the appropriate contact. Guidance for online businesses recommends clearly displaying an email address and physical address and making it easy for customers to reach you via a form or other contact method.